Handle Oxygen Concentrator ZH-J11,Shipped from California
Regular price
$ 267.00 USD
Supply continuous flow 1-5 L/min adjustable,delivers a steady stream of 30-90%
Portable: size--34.2*21*33.5 cm, weight: 6 kg(Equivalent to a rice cooker).Simple operation, at a glance
Quiet :45 db, Double compressor cover and special sponge to reduce noise and increase service life
LCD display,with remote control
NOTE:One year warranty,Lifetime after-sales service
Product Size:12.80*7.80*12.7 inches
Item Weight: 16.85 lb
Your satisfaction is our top priority, please read our return and refund policy:
Features:
Dear Customers:
We got a latest and most important notice.
The logistics company informed us that the P.O.BOX address can not be delivered. In order to avoid any mistake that you may can not receive your package successfully, please fill in your specific shipping address including your house number.
Thank you for your cooperation.
Return & Refund Policy
Thank you so much for purchasing our products. All of our products are supported by the return policy except the accessories and the used products. Before you apply to return or refund, please read our Return&Refund policy to confirm that your order is supported to be returned.Your satisfaction is our top priority, please read our return and refund policy:
- Our website does not support refunds of one-time products
- There should be no artificially damaged if you request a return&refund.
- All parts and accessories must be in the original package and no item is missing.
- Returning or Replacing can be processed within 30 days after receiving your product.
- If you request a return caused by a product defect, please contact us. We will replace the new product or process the refund for you.
- Shipping fees are non-refundable and the cost of return shipping is the responsibility of the customer.
- Free shipping order will be deducted the original shipping fee upon the refund. The return shipping fee need to be paid by yourself.
| Item Weight | ≤ 10 lb | 11 lb - 20 lb | 20 lb- 30 lb | ≥ 30 lb |
| Shipping Fee (Original) | $25 | $50 | $80 | $100 |
- If you request a return&refund, we will charge you a service fee based on your payment amount. The fee is mainly caused by the product value impairment and restocking fee.
| Product price | 0-$99 | $100-$299 | $300-$599 | $600-$899 | ≥$900 |
| Service fee | $20 | $50 | $80 | $120 | $200 |
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace or refund for you. Thank you for your cooperation.
Refund Policy
We cannot refund if it occurs one of the following situations:- Send products to the wrong address (including “return to sender”, please confirm the return address with us before returning. The return address is different from the shipping address.).
- Choose the return method for cash on delivery.
- Order the accessories or used machine.
- The machine can only be replaced once without special situation, and the refund service will be unable to provide after replacement.
- Logistics lost orders. We will submit claims to the express company on all orders that are not received. And we need our customers to provide a Claim ID. We will not process refund until there is any solution received from the express company. We can re-send a product to you if you want.
- Regarding cancellation, after the package is shipped out or the package is rejected, the return shipping fee needs to be paid by customers.
Refund Process
- Contact us: customerservice@oxygeneratorsale.com, let us know your order number and the reason for the refund.
- If you want to claim a return for quality issue, we need a video to confirm this and keep it as a proof.
- After we confirm and accept your application for returning or replacing, we will send you the return address.
- Send the product back, and please email us the tracking number.
- The refund will be completed within 48 hours after we receive your return product.
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace the new product or process the refund for you. Please contact us within 30 days after receiving your parcel.
- If you receive an incorrect product or miss accessories in any order due to an error on our part, please give us a picture for the item you received, we will replace or resend it without additional charge. Please contact us within 3 days after receiving the item to arrange replacement.
- All of the products are guaranteed to be in good quality, if the received product is damaged during shipment, please give us a picture for the damaged item, we will replace it without additional charge. Please contact us within 3 days after receiving to arrange replacement.
Note: Please contact us by email to request a return address before returning. Please do not send the product back to the original shipping address on the package. It is not our return address. If you return the product to that address, the return process cannot be proceed normally.
Refund Time
The refund time will be different because of the PayPal or bank transfer system. If the refund time beyond this time limit, please contact the PayPal or your issuing bank for further information.
- Refund Method: The refund will be processed to your original account.
- Refund time:
- PayPal: The refund will take 1-2 business days to arrive.
- Credit Card: The refund will take 7-15 business days to arrive.
Cancel the order
Before shipment: please email us ASAP, and name the email "Cancel Order". We always handle this kind of emails firstly.
After shipment: unfortunately the order cannot be canceled after shipment. Please firstly email us to ask the return address and sign the package, and then sent it back to the certain return address we give you.
Exchange products
Replacing will be processed within 30 days after we receive your product. Please contact us by email to inform us of your order number and model you want to exchange, then please send the previous product back firstly, we will arrange to send a new product after receiving your returned package and confirming your shipping address.
Return process
Please contact us at the first time customerservice@oxygeneratorsale.com
we will give you the appropriate return address. The unauthorized return is not acceptable.
Only when the package isn't opened,we accept the return at present.
Return Address: 1001 N Todd Ave
City: Azusa
State: CA
Zip Code: 91702
United States
If you have any questions about our Return & Refund Policy, please feel free to contact us, we are glad to discuss this policy with you.
If you have any questions about pre sale and after sales,contact us through:
Livechat: You can start a talk with us in the lower right corner of the page.
Email: customerservice@oxygeneratorsale.com
Dear customer, so sorry to inform you that since the system is being upgraded and repaired. so we could not reply your emails in time. Sorry for the inconvenience.
However, please don't worry, if you have any question, please contact us via customerservice@oxygeneratorsale.com
Phone: 626 244 9288 Monday to Friday: 10:00 am - 18:00 pm (West Coast)
213 370 6080 Monday to Friday: 18:00 pm - 24:00 pm (West Coast)
（Due to our rapid growth our call volume is high and hold time is much longer than we would like. For fastest service and help resolving order issues please contact us with the livechat “we are here” button in the lower right corner of our website, or you can send us emails. ）
Oxygen Concentrator MAF015AW!
Regular price
$ 289.00 USD
Your satisfaction is our top priority, please read our return and refund policy:
Click here to buy MAF015AW Accessories!!
Click here for User Manual
Tips: There is a black button at the machine wire connection. After connecting the power, please press the button to "—" to open the machine.
Oxygen Flow: continuous flow, 1-6 L/min adjustable.
Oxygen Concentration: 30% - 90% (1L/min) adjustable.
Output Pressure: <100kpa
Sound Level: less than 48dB
Rated voltage: AC110V, 220V, input power is 115W
Item Weight: 11.46 lb
Item size: 11.89*6.61*12.8 inches
PSA methods: PSA
Electrical categories: II Execution standard: GB4706.1-2005 Q/MAF 01-2014
Timing setting:
The machine can continue to work for 24 h / 7 d without operating the time button.
If you need to operate the timing settings, please read the following instructions:
Press TIME button the first time, work 15 minutes.
Press TIME button the second time, work 30 minutes.
Press TIME button the third time, work 45 minutes.
Press TIME button the fourth time, work 60 minutes.
Press TIME button the fourth time, work 90 minutes.
Press TIME button the fifth time, the machine can work continuously.
Intelligent Control: IMD beautiful large color panel, easy to operate, large color LED screen, el-ear display, timer operation function and with infrared remote control, let it be easier and more convenient.
Multi-layer filter, self-easy to replace:The oxygen system of this product has coarse dust filter, fine dust filter and three bacterial filtration treatment for the input air respectively, finally, the oxygen is fresh and clean after filtering , and the two front layers filter can be replaced without disassembing, the user operate it comfortably.
Anion function: This machine is equipped with ion function, and a "negative" button; the negative ion system can work alone , you can also work simultaneously with the oxygen system;Anion generator Air vents located in the machine, the exhaust vents discharged into the surrounding space of the machine when working.
Click here for User Manual
Tips: There is a black button at the machine wire connection. After connecting the power, please press the button to "—" to open the machine.
The machine can continue to work for 24 h / 7 d without operating the time button.
If you need to operate the timing settings, please read the following instructions:
Press TIME button the first time, work 15 minutes.
Press TIME button the second time, work 30 minutes.
Press TIME button the third time, work 45 minutes.
Press TIME button the fourth time, work 60 minutes.
Press TIME button the fourth time, work 90 minutes.
Press TIME button the fifth time, the machine can work continuously.
Features:
MAF015AW Components:
1 X Oxygen concentrator
1 X Ear-mounted oxygen tube
1 X Silicone oxygen tube
1 X Filter
1 X Instruction manual
1 X Certificate
1 X Warranty Card
1 X Remote control
1 X Power cable
Dear Customers:
We got a latest and most important notice.
The logistics company informed us that the P.O.BOX address can not be delivered. In order to avoid any mistake that you may can not receive your package successfully, please fill in your specific shipping address including your house number.
Thank you for your cooperation.
Return & Refund Policy
Thank you so much for purchasing our products. All of our products are supported by the return policy except the accessories and the used products. Before you apply to return or refund, please read our Return&Refund policy to confirm that your order is supported to be returned.Your satisfaction is our top priority, please read our return and refund policy:
- Our website does not support refunds of one-time products
- There should be no artificially damaged if you request a return&refund.
- All parts and accessories must be in the original package and no item is missing.
- Returning or Replacing can be processed within 30 days after receiving your product.
- If you request a return caused by a product defect, please contact us. We will replace the new product or process the refund for you.
- Shipping fees are non-refundable and the cost of return shipping is the responsibility of the customer.
- Free shipping order will be deducted the original shipping fee upon the refund. The return shipping fee need to be paid by yourself.
| Item Weight | ≤ 10 lb | 11 lb - 20 lb | 20 lb- 30 lb | ≥ 30 lb |
| Shipping Fee (Original) | $25 | $50 | $80 | $100 |
- If you request a return&refund, we will charge you a service fee based on your payment amount. The fee is mainly caused by the product value impairment and restocking fee.
| Product price | 0-$99 | $100-$299 | $300-$599 | $600-$899 | ≥$900 |
| Service fee | $20 | $50 | $80 | $120 | $200 |
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace or refund for you. Thank you for your cooperation.
Refund Policy
We cannot refund if it occurs one of the following situations:- Send products to the wrong address (including “return to sender”, please confirm the return address with us before returning. The return address is different from the shipping address.).
- Choose the return method for cash on delivery.
- Order the accessories or used machine.
- The machine can only be replaced once without special situation, and the refund service will be unable to provide after replacement.
- Logistics lost orders. We will submit claims to the express company on all orders that are not received. And we need our customers to provide a Claim ID. We will not process refund until there is any solution received from the express company. We can re-send a product to you if you want.
- Regarding cancellation, after the package is shipped out or the package is rejected, the return shipping fee needs to be paid by customers.
Refund Process
- Contact us: customerservice@oxygeneratorsale.com, let us know your order number and the reason for the refund.
- If you want to claim a return for quality issue, we need a video to confirm this and keep it as a proof.
- After we confirm and accept your application for returning or replacing, we will send you the return address.
- Send the product back, and please email us the tracking number.
- The refund will be completed within 48 hours after we receive your return product.
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace the new product or process the refund for you. Please contact us within 30 days after receiving your parcel.
- If you receive an incorrect product or miss accessories in any order due to an error on our part, please give us a picture for the item you received, we will replace or resend it without additional charge. Please contact us within 3 days after receiving the item to arrange replacement.
- All of the products are guaranteed to be in good quality, if the received product is damaged during shipment, please give us a picture for the damaged item, we will replace it without additional charge. Please contact us within 3 days after receiving to arrange replacement.
Note: Please contact us by email to request a return address before returning. Please do not send the product back to the original shipping address on the package. It is not our return address. If you return the product to that address, the return process cannot be proceed normally.
Refund Time
The refund time will be different because of the PayPal or bank transfer system. If the refund time beyond this time limit, please contact the PayPal or your issuing bank for further information.
- Refund Method: The refund will be processed to your original account.
- Refund time:
- PayPal: The refund will take 1-2 business days to arrive.
- Credit Card: The refund will take 7-15 business days to arrive.
Cancel the order
Before shipment: please email us ASAP, and name the email "Cancel Order". We always handle this kind of emails firstly.
After shipment: unfortunately the order cannot be canceled after shipment. Please firstly email us to ask the return address and sign the package, and then sent it back to the certain return address we give you.
Exchange products
Replacing will be processed within 30 days after we receive your product. Please contact us by email to inform us of your order number and model you want to exchange, then please send the previous product back firstly, we will arrange to send a new product after receiving your returned package and confirming your shipping address.
Return process
Please contact us at the first time customerservice@oxygeneratorsale.com
we will give you the appropriate return address. The unauthorized return is not acceptable.
Only when the package isn't opened,we accept the return at present.
Return Address: 1001 N Todd Ave
City: Azusa
State: CA
Zip Code: 91702
United States
If you have any questions about our Return & Refund Policy, please feel free to contact us, we are glad to discuss this policy with you.
If you have any questions about pre sale and after sales,contact us through:
Livechat: You can start a talk with us in the lower right corner of the page.
Email: customerservice@oxygeneratorsale.com
Dear customer, so sorry to inform you that since the system is being upgraded and repaired. so we could not reply your emails in time. Sorry for the inconvenience.
However, please don't worry, if you have any question, please contact us via customerservice@oxygeneratorsale.com
Phone: 626 244 9288 Monday to Friday: 10:00 am - 18:00 pm (West Coast)
213 370 6080 Monday to Friday: 18:00 pm - 24:00 pm (West Coast)
（Due to our rapid growth our call volume is high and hold time is much longer than we would like. For fastest service and help resolving order issues please contact us with the livechat “we are here” button in the lower right corner of our website, or you can send us emails. ）
Portable Oxygen Concentrator TP-B1!
Regular price
$ 299.00 USD
Both used indoors & outdoors
Powered by battery & AC.
Easy to carry and operate with small size and light weight.
Specifications:
Oxygen Flow: 3 L/min continuous flow, not adjustable
Oxygen Concentration: 30% concentration high-efficient oxygen supply, not adjustable.
Noise: below 48 dBA
Item Weight: 4.4 lb
Item Size: 9.84*4.72* 5.91 inches
Working Time: 24 hours(automatic power off every 4 hours for protection, can be powered on immediately)
Battery Lasting: charged for 2 hours, lasted for 1-1.5 hours
Power Requirements: car adapter DC 12-16.8 V, AC 110-240 V, rechargeable battery
TP-B1 Components:
1X Portable oxygen concentrator
1X Instruction manual
1X Carrying bag
1X 5ft Tube & nasal cannula
1X Rechargeable battery: one 2200mAh battery(1-1.5 hours power supply) , one battery charger
1X AC Power Adapter
1X Car Adapter
Your satisfaction is our top priority, please read our return and refund policy:
Clik here to get the User Manual
Specifications:
1X Portable oxygen concentrator
1X Instruction manual
1X Carrying bag
1X 5ft Tube & nasal cannula
1X Rechargeable battery: one 2200mAh battery(1-1.5 hours power supply) , one battery charger
1X AC Power Adapter
1X Car Adapter
Dear Customers:
We got a latest and most important notice.
The logistics company informed us that the P.O.BOX address can not be delivered. In order to avoid any mistake that you may can not receive your package successfully, please fill in your specific shipping address including your house number.
Thank you for your cooperation.
Return & Refund Policy
Thank you so much for purchasing our products. All of our products are supported by the return policy except the accessories and the used products. Before you apply to return or refund, please read our Return&Refund policy to confirm that your order is supported to be returned.Your satisfaction is our top priority, please read our return and refund policy:
- Our website does not support refunds of one-time products
- There should be no artificially damaged if you request a return&refund.
- All parts and accessories must be in the original package and no item is missing.
- Returning or Replacing can be processed within 30 days after receiving your product.
- If you request a return caused by a product defect, please contact us. We will replace the new product or process the refund for you.
- Shipping fees are non-refundable and the cost of return shipping is the responsibility of the customer.
- Free shipping order will be deducted the original shipping fee upon the refund. The return shipping fee need to be paid by yourself.
| Item Weight | ≤ 10 lb | 11 lb - 20 lb | 20 lb- 30 lb | ≥ 30 lb |
| Shipping Fee (Original) | $25 | $50 | $80 | $100 |
- If you request a return&refund, we will charge you a service fee based on your payment amount. The fee is mainly caused by the product value impairment and restocking fee.
| Product price | 0-$99 | $100-$299 | $300-$599 | $600-$899 | ≥$900 |
| Service fee | $20 | $50 | $80 | $120 | $200 |
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace or refund for you. Thank you for your cooperation.
Refund Policy
We cannot refund if it occurs one of the following situations:- Send products to the wrong address (including “return to sender”, please confirm the return address with us before returning. The return address is different from the shipping address.).
- Choose the return method for cash on delivery.
- Order the accessories or used machine.
- The machine can only be replaced once without special situation, and the refund service will be unable to provide after replacement.
- Logistics lost orders. We will submit claims to the express company on all orders that are not received. And we need our customers to provide a Claim ID. We will not process refund until there is any solution received from the express company. We can re-send a product to you if you want.
- Regarding cancellation, after the package is shipped out or the package is rejected, the return shipping fee needs to be paid by customers.
Refund Process
- Contact us: customerservice@oxygeneratorsale.com, let us know your order number and the reason for the refund.
- If you want to claim a return for quality issue, we need a video to confirm this and keep it as a proof.
- After we confirm and accept your application for returning or replacing, we will send you the return address.
- Send the product back, and please email us the tracking number.
- The refund will be completed within 48 hours after we receive your return product.
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace the new product or process the refund for you. Please contact us within 30 days after receiving your parcel.
- If you receive an incorrect product or miss accessories in any order due to an error on our part, please give us a picture for the item you received, we will replace or resend it without additional charge. Please contact us within 3 days after receiving the item to arrange replacement.
- All of the products are guaranteed to be in good quality, if the received product is damaged during shipment, please give us a picture for the damaged item, we will replace it without additional charge. Please contact us within 3 days after receiving to arrange replacement.
Note: Please contact us by email to request a return address before returning. Please do not send the product back to the original shipping address on the package. It is not our return address. If you return the product to that address, the return process cannot be proceed normally.
Refund Time
The refund time will be different because of the PayPal or bank transfer system. If the refund time beyond this time limit, please contact the PayPal or your issuing bank for further information.
- Refund Method: The refund will be processed to your original account.
- Refund time:
- PayPal: The refund will take 1-2 business days to arrive.
- Credit Card: The refund will take 7-15 business days to arrive.
Cancel the order
Before shipment: please email us ASAP, and name the email "Cancel Order". We always handle this kind of emails firstly.
After shipment: unfortunately the order cannot be canceled after shipment. Please firstly email us to ask the return address and sign the package, and then sent it back to the certain return address we give you.
Exchange products
Replacing will be processed within 30 days after we receive your product. Please contact us by email to inform us of your order number and model you want to exchange, then please send the previous product back firstly, we will arrange to send a new product after receiving your returned package and confirming your shipping address.
Return process
Please contact us at the first time customerservice@oxygeneratorsale.com
we will give you the appropriate return address. The unauthorized return is not acceptable.
Only when the package isn't opened,we accept the return at present.
Return Address: 1001 N Todd Ave
City: Azusa
State: CA
Zip Code: 91702
United States
If you have any questions about our Return & Refund Policy, please feel free to contact us, we are glad to discuss this policy with you.
If you have any questions about pre sale and after sales,contact us through:
Livechat: You can start a talk with us in the lower right corner of the page.
Email: customerservice@oxygeneratorsale.com
Dear customer, so sorry to inform you that since the system is being upgraded and repaired. so we could not reply your emails in time. Sorry for the inconvenience.
However, please don't worry, if you have any question, please contact us via customerservice@oxygeneratorsale.com
Phone: 626 244 9288 Monday to Friday: 10:00 am - 18:00 pm (West Coast)
213 370 6080 Monday to Friday: 18:00 pm - 24:00 pm (West Coast)
（Due to our rapid growth our call volume is high and hold time is much longer than we would like. For fastest service and help resolving order issues please contact us with the livechat “we are here” button in the lower right corner of our website, or you can send us emails. ）
Portable oxygen enriched machine
Regular price
$ 190.00 USD
Two modes of oxygen supply are provided:(1)Continuous oxygen mode:>1L/min,Oxygen concentration 30±2%.(2)Pulse flow: 1-3L/min adjustable,Oxygen concentration 30±2%.
After power on, the device will work for 1 hour by default, and will shut down automatically when the time is over.which is a protective setting to prevent the machine from overheating and Extend service life. We donate 2200MA battery for free (normal charging for about 3-4h, use 2h).
Includes a Chargeable battery (2200MA,Charge 3-4 hours ,could use for 2h). can be used in car even the place without power supply.
Easy to use:Simplified concise control system with intensive design ,one-button start. Connect the charger to continuous oxygen supply.
Specifications:
Product Name: portable oxygen enriched machine
Model: maf-605a
Scope of application: for health preservation, improving quality of life, not for medical treatment
Oxygen production method: PSA method
Power: 30W
Input voltage: dc12v-16.8v
Pulse flow: adjustable in three gears
Continuous flow: > 1 L / min
Pilse flow:1-3L/min Adjustable
Oxygen concentration: > 30% (the third level)
Product size: 218 * 185 * 83mm
Product net weight: 1.5kg
Package Includes:
Oxygen Enrichment machine*1
2200mah battery*1
Ac adapter*1
Shoulder bag 1
English manual*1
Oxygen tube*1
Disposable oxygen absorber*2
Your satisfaction is our top priority, please read our return and refund policy:
Click here to get the User Manual
Specifications:
Package Includes:
Oxygen Enrichment machine*1
2200mah battery*1
Ac adapter*1
Shoulder bag 1
English manual*1
Oxygen tube*1
Disposable oxygen absorber*2
Dear Customers:
We got a latest and most important notice.
The logistics company informed us that the P.O.BOX address can not be delivered. In order to avoid any mistake that you may can not receive your package successfully, please fill in your specific shipping address including your house number.
Thank you for your cooperation.
Return & Refund Policy
Thank you so much for purchasing our products. All of our products are supported by the return policy except the accessories and the used products. Before you apply to return or refund, please read our Return&Refund policy to confirm that your order is supported to be returned.Your satisfaction is our top priority, please read our return and refund policy:
- Our website does not support refunds of one-time products
- There should be no artificially damaged if you request a return&refund.
- All parts and accessories must be in the original package and no item is missing.
- Returning or Replacing can be processed within 30 days after receiving your product.
- If you request a return caused by a product defect, please contact us. We will replace the new product or process the refund for you.
- Shipping fees are non-refundable and the cost of return shipping is the responsibility of the customer.
- Free shipping order will be deducted the original shipping fee upon the refund. The return shipping fee need to be paid by yourself.
| Item Weight | ≤ 10 lb | 11 lb - 20 lb | 20 lb- 30 lb | ≥ 30 lb |
| Shipping Fee (Original) | $25 | $50 | $80 | $100 |
- If you request a return&refund, we will charge you a service fee based on your payment amount. The fee is mainly caused by the product value impairment and restocking fee.
| Product price | 0-$99 | $100-$299 | $300-$599 | $600-$899 | ≥$900 |
| Service fee | $20 | $50 | $80 | $120 | $200 |
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace or refund for you. Thank you for your cooperation.
Refund Policy
We cannot refund if it occurs one of the following situations:- Send products to the wrong address (including “return to sender”, please confirm the return address with us before returning. The return address is different from the shipping address.).
- Choose the return method for cash on delivery.
- Order the accessories or used machine.
- The machine can only be replaced once without special situation, and the refund service will be unable to provide after replacement.
- Logistics lost orders. We will submit claims to the express company on all orders that are not received. And we need our customers to provide a Claim ID. We will not process refund until there is any solution received from the express company. We can re-send a product to you if you want.
- Regarding cancellation, after the package is shipped out or the package is rejected, the return shipping fee needs to be paid by customers.
Refund Process
- Contact us: customerservice@oxygeneratorsale.com, let us know your order number and the reason for the refund.
- If you want to claim a return for quality issue, we need a video to confirm this and keep it as a proof.
- After we confirm and accept your application for returning or replacing, we will send you the return address.
- Send the product back, and please email us the tracking number.
- The refund will be completed within 48 hours after we receive your return product.
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace the new product or process the refund for you. Please contact us within 30 days after receiving your parcel.
- If you receive an incorrect product or miss accessories in any order due to an error on our part, please give us a picture for the item you received, we will replace or resend it without additional charge. Please contact us within 3 days after receiving the item to arrange replacement.
- All of the products are guaranteed to be in good quality, if the received product is damaged during shipment, please give us a picture for the damaged item, we will replace it without additional charge. Please contact us within 3 days after receiving to arrange replacement.
Note: Please contact us by email to request a return address before returning. Please do not send the product back to the original shipping address on the package. It is not our return address. If you return the product to that address, the return process cannot be proceed normally.
Refund Time
The refund time will be different because of the PayPal or bank transfer system. If the refund time beyond this time limit, please contact the PayPal or your issuing bank for further information.
- Refund Method: The refund will be processed to your original account.
- Refund time:
- PayPal: The refund will take 1-2 business days to arrive.
- Credit Card: The refund will take 7-15 business days to arrive.
Cancel the order
Before shipment: please email us ASAP, and name the email "Cancel Order". We always handle this kind of emails firstly.
After shipment: unfortunately the order cannot be canceled after shipment. Please firstly email us to ask the return address and sign the package, and then sent it back to the certain return address we give you.
Exchange products
Replacing will be processed within 30 days after we receive your product. Please contact us by email to inform us of your order number and model you want to exchange, then please send the previous product back firstly, we will arrange to send a new product after receiving your returned package and confirming your shipping address.
Return process
Please contact us at the first time customerservice@oxygeneratorsale.com
we will give you the appropriate return address. The unauthorized return is not acceptable.
Only when the package isn't opened,we accept the return at present.
Return Address: 1001 N Todd Ave
City: Azusa
State: CA
Zip Code: 91702
United States
If you have any questions about our Return & Refund Policy, please feel free to contact us, we are glad to discuss this policy with you.
If you have any questions about pre sale and after sales,contact us through:
Livechat: You can start a talk with us in the lower right corner of the page.
Email: customerservice@oxygeneratorsale.com
Dear customer, so sorry to inform you that since the system is being upgraded and repaired. so we could not reply your emails in time. Sorry for the inconvenience.
However, please don't worry, if you have any question, please contact us via customerservice@oxygeneratorsale.com
Phone: 626 244 9288 Monday to Friday: 10:00 am - 18:00 pm (West Coast)
213 370 6080 Monday to Friday: 18:00 pm - 24:00 pm (West Coast)
（Due to our rapid growth our call volume is high and hold time is much longer than we would like. For fastest service and help resolving order issues please contact us with the livechat “we are here” button in the lower right corner of our website, or you can send us emails. ）
Home Oxygen Concentrator 1-7L/min Adjustable 101W
Regular price
$ 329.00 USD
Your satisfaction is our top priority, please read our return and refund policy:
Features:
Adjustable oxygen concentration
supply continous flow 1-7L/min adjustable
Timing Function Operation: can set the time within 8 hours
Voice operation: Press the voice button in the control button area to turn voice on and off
Wireless Remote Control: When oxygen generator is in normal operation or standby mode, start, shut down or adjust the oxygen generator by means of wireless remote control
Intelligent Control: IMD beautiful large color panel, easy to operate, large color LED screen, Flow regulation, voice broadcast function,timer operation function and with infrared remote control
Specifications:
Power supply: 110V/220V
Output power: 150VA
Oxygen concentration: 35%-90%(Adjustable flow)
oxygen flow: 1~7L/min
Noise: ≤50dB(A)
Net weight: 5.5kg
Outline size: 305x180x300mm
Safety system: current overload protection; High temperature of compressor shutdown
Electrical classification: Ⅱ
Operating mode: continuous
Package Includes:
Oxygen generator*1
Power cord*1
Nasal oxygen tube*1
Filter*2
Fuse*2
Instruction manual*1
supply continous flow 1-7L/min adjustable
Timing Function Operation: can set the time within 8 hours
Voice operation: Press the voice button in the control button area to turn voice on and off
Wireless Remote Control: When oxygen generator is in normal operation or standby mode, start, shut down or adjust the oxygen generator by means of wireless remote control
Intelligent Control: IMD beautiful large color panel, easy to operate, large color LED screen, Flow regulation, voice broadcast function,timer operation function and with infrared remote control
Specifications:
Power supply: 110V/220V
Output power: 150VA
Oxygen concentration: 35%-90%(Adjustable flow)
oxygen flow: 1~7L/min
Noise: ≤50dB(A)
Net weight: 5.5kg
Outline size: 305x180x300mm
Safety system: current overload protection; High temperature of compressor shutdown
Electrical classification: Ⅱ
Operating mode: continuous
Package Includes:
Oxygen generator*1
Power cord*1
Nasal oxygen tube*1
Filter*2
Fuse*2
Instruction manual*1
Dear Customers:
We got a latest and most important notice.
The logistics company informed us that the P.O.BOX address can not be delivered. In order to avoid any mistake that you may can not receive your package successfully, please fill in your specific shipping address including your house number.
Thank you for your cooperation.
Return & Refund Policy
Thank you so much for purchasing our products. All of our products are supported by the return policy except the accessories and the used products. Before you apply to return or refund, please read our Return&Refund policy to confirm that your order is supported to be returned.Your satisfaction is our top priority, please read our return and refund policy:
- Our website does not support refunds of one-time products
- There should be no artificially damaged if you request a return&refund.
- All parts and accessories must be in the original package and no item is missing.
- Returning or Replacing can be processed within 30 days after receiving your product.
- If you request a return caused by a product defect, please contact us. We will replace the new product or process the refund for you.
- Shipping fees are non-refundable and the cost of return shipping is the responsibility of the customer.
- Free shipping order will be deducted the original shipping fee upon the refund. The return shipping fee need to be paid by yourself.
| Item Weight | ≤ 10 lb | 11 lb - 20 lb | 20 lb- 30 lb | ≥ 30 lb |
| Shipping Fee (Original) | $25 | $50 | $80 | $100 |
- If you request a return&refund, we will charge you a service fee based on your payment amount. The fee is mainly caused by the product value impairment and restocking fee.
| Product price | 0-$99 | $100-$299 | $300-$599 | $600-$899 | ≥$900 |
| Service fee | $20 | $50 | $80 | $120 | $200 |
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace or refund for you. Thank you for your cooperation.
Refund Policy
We cannot refund if it occurs one of the following situations:- Send products to the wrong address (including “return to sender”, please confirm the return address with us before returning. The return address is different from the shipping address.).
- Choose the return method for cash on delivery.
- Order the accessories or used machine.
- The machine can only be replaced once without special situation, and the refund service will be unable to provide after replacement.
- Logistics lost orders. We will submit claims to the express company on all orders that are not received. And we need our customers to provide a Claim ID. We will not process refund until there is any solution received from the express company. We can re-send a product to you if you want.
- Regarding cancellation, after the package is shipped out or the package is rejected, the return shipping fee needs to be paid by customers.
Refund Process
- Contact us: customerservice@oxygeneratorsale.com, let us know your order number and the reason for the refund.
- If you want to claim a return for quality issue, we need a video to confirm this and keep it as a proof.
- After we confirm and accept your application for returning or replacing, we will send you the return address.
- Send the product back, and please email us the tracking number.
- The refund will be completed within 48 hours after we receive your return product.
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace the new product or process the refund for you. Please contact us within 30 days after receiving your parcel.
- If you receive an incorrect product or miss accessories in any order due to an error on our part, please give us a picture for the item you received, we will replace or resend it without additional charge. Please contact us within 3 days after receiving the item to arrange replacement.
- All of the products are guaranteed to be in good quality, if the received product is damaged during shipment, please give us a picture for the damaged item, we will replace it without additional charge. Please contact us within 3 days after receiving to arrange replacement.
Note: Please contact us by email to request a return address before returning. Please do not send the product back to the original shipping address on the package. It is not our return address. If you return the product to that address, the return process cannot be proceed normally.
Refund Time
The refund time will be different because of the PayPal or bank transfer system. If the refund time beyond this time limit, please contact the PayPal or your issuing bank for further information.
- Refund Method: The refund will be processed to your original account.
- Refund time:
- PayPal: The refund will take 1-2 business days to arrive.
- Credit Card: The refund will take 7-15 business days to arrive.
Cancel the order
Before shipment: please email us ASAP, and name the email "Cancel Order". We always handle this kind of emails firstly.
After shipment: unfortunately the order cannot be canceled after shipment. Please firstly email us to ask the return address and sign the package, and then sent it back to the certain return address we give you.
Exchange products
Replacing will be processed within 30 days after we receive your product. Please contact us by email to inform us of your order number and model you want to exchange, then please send the previous product back firstly, we will arrange to send a new product after receiving your returned package and confirming your shipping address.
Return process
Please contact us at the first time customerservice@oxygeneratorsale.com
we will give you the appropriate return address. The unauthorized return is not acceptable.
Only when the package isn't opened,we accept the return at present.
Return Address: 1001 N Todd Ave
City: Azusa
State: CA
Zip Code: 91702
United States
If you have any questions about our Return & Refund Policy, please feel free to contact us, we are glad to discuss this policy with you.
If you have any questions about pre sale and after sales,contact us through:
Livechat: You can start a talk with us in the lower right corner of the page.
Email: customerservice@oxygeneratorsale.com
Dear customer, so sorry to inform you that since the system is being upgraded and repaired. so we could not reply your emails in time. Sorry for the inconvenience.
However, please don't worry, if you have any question, please contact us via customerservice@oxygeneratorsale.com
Phone: 626 244 9288 Monday to Friday: 10:00 am - 18:00 pm (West Coast)
213 370 6080 Monday to Friday: 18:00 pm - 24:00 pm (West Coast)
（Due to our rapid growth our call volume is high and hold time is much longer than we would like. For fastest service and help resolving order issues please contact us with the livechat “we are here” button in the lower right corner of our website, or you can send us emails. ）
Home Oxygen Concentrator, 1-7L/min Adjustable 105W
Regular price
$ 349.00 USD
Your satisfaction is our top priority, please read our return and refund policy:
Features:
- Molecular sieve: high efficiency lithium sieve, strong adsorption, high oxygen yield, strong stability
- Compressor: pure copper oil-free air double cylinder compressor, small energy consumption, strong power, low noise, fast heat dissipation
- Low noise: the measured noise is as low as 42 dB
- Intelligent Control: IMD beautiful large color panel, easy to operate, large color LED screen, flow regulation, voice broadcast function,timer operation function and with infrared remote control
- 2in1 Oxygen inhalation atomization: special interface for atomization, oxygen generation and atomization are carried out at the same time
- Safety system: electric current overload protection, will automaticly shutdown when the working temperature is too high
Specifications:
This is a professional oxygen generator developed by the German research and development team. It has the advantages of high oxygen concentration and stable oxygen output. It is suitable for home and vehicle scenarios, so that you can breathe in high-quality air at home and outdoor.
- Size: 305x180x300mm
- Weight: 5.5kg
- Power supply: AC110V 60Hz/AC220V 50Hz
- Output power: 150VA
- Oxygen concentration: 35%-90%(Adjustable)
- Oxygen flow: 1~7L/min
- Working sound: ≤50dB(A)
- Electrical classification: Ⅱ
- Operating mode: continuous
Package Includes:
- Oxygen concentrator*1
- Power cord*1
- Nebulizer*1
- Nasal oxygen tube*1
- Filter Screen*2
- Filter*2
- Filter cotton*2
- Fuse*2
- Remote control*1
- Instruction manual*1
Dear Customers:
We got a latest and most important notice.
The logistics company informed us that the P.O.BOX address can not be delivered. In order to avoid any mistake that you may can not receive your package successfully, please fill in your specific shipping address including your house number.
Thank you for your cooperation.
Return & Refund Policy
Thank you so much for purchasing our products. All of our products are supported by the return policy except the accessories and the used products. Before you apply to return or refund, please read our Return&Refund policy to confirm that your order is supported to be returned.Your satisfaction is our top priority, please read our return and refund policy:
- Our website does not support refunds of one-time products
- There should be no artificially damaged if you request a return&refund.
- All parts and accessories must be in the original package and no item is missing.
- Returning or Replacing can be processed within 30 days after receiving your product.
- If you request a return caused by a product defect, please contact us. We will replace the new product or process the refund for you.
- Shipping fees are non-refundable and the cost of return shipping is the responsibility of the customer.
- Free shipping order will be deducted the original shipping fee upon the refund. The return shipping fee need to be paid by yourself.
| Item Weight | ≤ 10 lb | 11 lb - 20 lb | 20 lb- 30 lb | ≥ 30 lb |
| Shipping Fee (Original) | $25 | $50 | $80 | $100 |
- If you request a return&refund, we will charge you a service fee based on your payment amount. The fee is mainly caused by the product value impairment and restocking fee.
| Product price | 0-$99 | $100-$299 | $300-$599 | $600-$899 | ≥$900 |
| Service fee | $20 | $50 | $80 | $120 | $200 |
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace or refund for you. Thank you for your cooperation.
Refund Policy
We cannot refund if it occurs one of the following situations:- Send products to the wrong address (including “return to sender”, please confirm the return address with us before returning. The return address is different from the shipping address.).
- Choose the return method for cash on delivery.
- Order the accessories or used machine.
- The machine can only be replaced once without special situation, and the refund service will be unable to provide after replacement.
- Logistics lost orders. We will submit claims to the express company on all orders that are not received. And we need our customers to provide a Claim ID. We will not process refund until there is any solution received from the express company. We can re-send a product to you if you want.
- Regarding cancellation, after the package is shipped out or the package is rejected, the return shipping fee needs to be paid by customers.
Refund Process
- Contact us: customerservice@oxygeneratorsale.com, let us know your order number and the reason for the refund.
- If you want to claim a return for quality issue, we need a video to confirm this and keep it as a proof.
- After we confirm and accept your application for returning or replacing, we will send you the return address.
- Send the product back, and please email us the tracking number.
- The refund will be completed within 48 hours after we receive your return product.
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace the new product or process the refund for you. Please contact us within 30 days after receiving your parcel.
- If you receive an incorrect product or miss accessories in any order due to an error on our part, please give us a picture for the item you received, we will replace or resend it without additional charge. Please contact us within 3 days after receiving the item to arrange replacement.
- All of the products are guaranteed to be in good quality, if the received product is damaged during shipment, please give us a picture for the damaged item, we will replace it without additional charge. Please contact us within 3 days after receiving to arrange replacement.
Note: Please contact us by email to request a return address before returning. Please do not send the product back to the original shipping address on the package. It is not our return address. If you return the product to that address, the return process cannot be proceed normally.
Refund Time
The refund time will be different because of the PayPal or bank transfer system. If the refund time beyond this time limit, please contact the PayPal or your issuing bank for further information.
- Refund Method: The refund will be processed to your original account.
- Refund time:
- PayPal: The refund will take 1-2 business days to arrive.
- Credit Card: The refund will take 7-15 business days to arrive.
Cancel the order
Before shipment: please email us ASAP, and name the email "Cancel Order". We always handle this kind of emails firstly.
After shipment: unfortunately the order cannot be canceled after shipment. Please firstly email us to ask the return address and sign the package, and then sent it back to the certain return address we give you.
Exchange products
Replacing will be processed within 30 days after we receive your product. Please contact us by email to inform us of your order number and model you want to exchange, then please send the previous product back firstly, we will arrange to send a new product after receiving your returned package and confirming your shipping address.
Return process
Please contact us at the first time customerservice@oxygeneratorsale.com
we will give you the appropriate return address. The unauthorized return is not acceptable.
Only when the package isn't opened,we accept the return at present.
Return Address: 1001 N Todd Ave
City: Azusa
State: CA
Zip Code: 91702
United States
If you have any questions about our Return & Refund Policy, please feel free to contact us, we are glad to discuss this policy with you.
If you have any questions about pre sale and after sales,contact us through:
Livechat: You can start a talk with us in the lower right corner of the page.
Email: customerservice@oxygeneratorsale.com
Dear customer, so sorry to inform you that since the system is being upgraded and repaired. so we could not reply your emails in time. Sorry for the inconvenience.
However, please don't worry, if you have any question, please contact us via customerservice@oxygeneratorsale.com
Phone: 626 244 9288 Monday to Friday: 10:00 am - 18:00 pm (West Coast)
213 370 6080 Monday to Friday: 18:00 pm - 24:00 pm (West Coast)
（Due to our rapid growth our call volume is high and hold time is much longer than we would like. For fastest service and help resolving order issues please contact us with the livechat “we are here” button in the lower right corner of our website, or you can send us emails. ）
1-3L Home Oxygen Concentrator 301W
Regular price
$ 799.00 USD
Your satisfaction is our top priority, please read our return and refund policy:
Features:
Molecular sieve: high efficiency lithium sieve, strong adsorption, high oxygen rate, strong stability.
Oxygen concentration: medical standard, when the flow rate in 1-3L, oxygen concentration stable at 93% ± 3%, continuous and stable supply of oxygen.
Compressor: pure copper oil-free air double-cylinder compressor, small energy consumption, strong power, low noise, fast heat dissipation.
Eight-stage filtration upgrade system: no impurities, make sure the oxygen is pure
Intelligent Control: IMD beautiful large color panel, easy to operate, large color LED screen, flow regulation, voice broadcast function, timer operation function
Low noise: the measured noise is as low as 43.6dB
2in1 Oxygen inhalation atomization: special interface for atomization, oxygen generation and atomization are carried out at the same time
Safety system: current overload protection, automatically shutdown when the temperature of compressor is too high
Power supply: AC110V/60Hz
Output power: 300VA
Oxygen concentration: 90%(Adjustable by flow)
Oxygen flow: 0.5-3L/min
Noise: ≤60dB(A)
Net weight: 10.8kg
Outline size: 320x210x415mm
Electrical classification: Ⅱ,Type BF
Operating mode: continuous
Ambient Temperature: 5℃～40℃
Relative humudity: ≤80%
Atmosphere pressure: 86kPa~106kPa
Note: When storage temperature is lower than 5ºC, the equipment should be placed at normal operating temperature for 4 hours before use.
Oxygen concentrator*1
Power cord*1
Nebulizer*1
Nasal oxygen tube*1
FilterScreen*1
Filter*2
Filter cotton*2
Fuse*2
Remote control*1
Instruction*1
Specifications:
Package Includes:
Dear Customers:
We got a latest and most important notice.
The logistics company informed us that the P.O.BOX address can not be delivered. In order to avoid any mistake that you may can not receive your package successfully, please fill in your specific shipping address including your house number.
Thank you for your cooperation.
Return & Refund Policy
Thank you so much for purchasing our products. All of our products are supported by the return policy except the accessories and the used products. Before you apply to return or refund, please read our Return&Refund policy to confirm that your order is supported to be returned.Your satisfaction is our top priority, please read our return and refund policy:
- Our website does not support refunds of one-time products
- There should be no artificially damaged if you request a return&refund.
- All parts and accessories must be in the original package and no item is missing.
- Returning or Replacing can be processed within 30 days after receiving your product.
- If you request a return caused by a product defect, please contact us. We will replace the new product or process the refund for you.
- Shipping fees are non-refundable and the cost of return shipping is the responsibility of the customer.
- Free shipping order will be deducted the original shipping fee upon the refund. The return shipping fee need to be paid by yourself.
| Item Weight | ≤ 10 lb | 11 lb - 20 lb | 20 lb- 30 lb | ≥ 30 lb |
| Shipping Fee (Original) | $25 | $50 | $80 | $100 |
- If you request a return&refund, we will charge you a service fee based on your payment amount. The fee is mainly caused by the product value impairment and restocking fee.
| Product price | 0-$99 | $100-$299 | $300-$599 | $600-$899 | ≥$900 |
| Service fee | $20 | $50 | $80 | $120 | $200 |
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace or refund for you. Thank you for your cooperation.
Refund Policy
We cannot refund if it occurs one of the following situations:- Send products to the wrong address (including “return to sender”, please confirm the return address with us before returning. The return address is different from the shipping address.).
- Choose the return method for cash on delivery.
- Order the accessories or used machine.
- The machine can only be replaced once without special situation, and the refund service will be unable to provide after replacement.
- Logistics lost orders. We will submit claims to the express company on all orders that are not received. And we need our customers to provide a Claim ID. We will not process refund until there is any solution received from the express company. We can re-send a product to you if you want.
- Regarding cancellation, after the package is shipped out or the package is rejected, the return shipping fee needs to be paid by customers.
Refund Process
- Contact us: customerservice@oxygeneratorsale.com, let us know your order number and the reason for the refund.
- If you want to claim a return for quality issue, we need a video to confirm this and keep it as a proof.
- After we confirm and accept your application for returning or replacing, we will send you the return address.
- Send the product back, and please email us the tracking number.
- The refund will be completed within 48 hours after we receive your return product.
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace the new product or process the refund for you. Please contact us within 30 days after receiving your parcel.
- If you receive an incorrect product or miss accessories in any order due to an error on our part, please give us a picture for the item you received, we will replace or resend it without additional charge. Please contact us within 3 days after receiving the item to arrange replacement.
- All of the products are guaranteed to be in good quality, if the received product is damaged during shipment, please give us a picture for the damaged item, we will replace it without additional charge. Please contact us within 3 days after receiving to arrange replacement.
Note: Please contact us by email to request a return address before returning. Please do not send the product back to the original shipping address on the package. It is not our return address. If you return the product to that address, the return process cannot be proceed normally.
Refund Time
The refund time will be different because of the PayPal or bank transfer system. If the refund time beyond this time limit, please contact the PayPal or your issuing bank for further information.
- Refund Method: The refund will be processed to your original account.
- Refund time:
- PayPal: The refund will take 1-2 business days to arrive.
- Credit Card: The refund will take 7-15 business days to arrive.
Cancel the order
Before shipment: please email us ASAP, and name the email "Cancel Order". We always handle this kind of emails firstly.
After shipment: unfortunately the order cannot be canceled after shipment. Please firstly email us to ask the return address and sign the package, and then sent it back to the certain return address we give you.
Exchange products
Replacing will be processed within 30 days after we receive your product. Please contact us by email to inform us of your order number and model you want to exchange, then please send the previous product back firstly, we will arrange to send a new product after receiving your returned package and confirming your shipping address.
Return process
Please contact us at the first time customerservice@oxygeneratorsale.com
we will give you the appropriate return address. The unauthorized return is not acceptable.
Only when the package isn't opened,we accept the return at present.
Return Address: 1001 N Todd Ave
City: Azusa
State: CA
Zip Code: 91702
United States
If you have any questions about our Return & Refund Policy, please feel free to contact us, we are glad to discuss this policy with you.
If you have any questions about pre sale and after sales,contact us through:
Livechat: You can start a talk with us in the lower right corner of the page.
Email: customerservice@oxygeneratorsale.com
Dear customer, so sorry to inform you that since the system is being upgraded and repaired. so we could not reply your emails in time. Sorry for the inconvenience.
However, please don't worry, if you have any question, please contact us via customerservice@oxygeneratorsale.com
Phone: 626 244 9288 Monday to Friday: 10:00 am - 18:00 pm (West Coast)
213 370 6080 Monday to Friday: 18:00 pm - 24:00 pm (West Coast)
（Due to our rapid growth our call volume is high and hold time is much longer than we would like. For fastest service and help resolving order issues please contact us with the livechat “we are here” button in the lower right corner of our website, or you can send us emails. ）
5L Adjustable Home Oxygen Concentrator 501W
Regular price
$ 899.00 USD
Your satisfaction is our top priority, please read our return and refund policy:
Features:
It is a professional oxygen generator with high oxygen concentration and stable oxygen output produced by German R&D team, which can make you breathe in high quality air at home.
- Continuous and stable oxygen supply, 1-5L/min adjustable flow, oxygen concentration is stable at 93% ± 3%
- Low noise: measured noise is as low as 41 decibels
- Molecular sieve: high efficiency lithium sieve, strong adsorption, high oxygen rate, strong stability
- Eight-stage filtration upgrade system: inlet 4-stage filtration, nitrogen exhaust, oxygen output 4-stage filtration
- 2in1 oxygen inhalation atomization: special interface for atomization, oxygen generation and atomization are carried out at the same time
- Safety system: electric current overload protection, will automaticly shutdown when the working temperature is too high
It is a professional oxygen generator with high oxygen concentration and stable oxygen output produced by German R&D team, which can make you breathe in high quality air at home.
- Size: 350x330x660mm
- Weight: 21kg
- Power supply: AC110V 60Hz/AC220V 50Hz
- Output power: 550VA
- Oxygen concentration: 93% ± 3%
- Oxygen flow: 0.5-5L/ min
- Noise: ≤60db ( A )
- Electrical classification: Ⅱ, Type BF
- Operating mode: continuous
- Relative humidity: ≤80%
- Atmosphere pressure: 86kpa-106 kpa
Note : When storage temperature is lower than 5℃, the machine should be placed at normal operating temperature(5 ℃-40℃) for 4 hours before use.
Package Includes:
- Oxygen concentrator*1
- Power cord*1
- Nebulizer*1
- Nasal oxygen tube*1
- Filter Screen*1
- Filter*1
- Filter cotton*2
- Fuse*2
- Remote control*1
- Manual*1
Dear Customers:
We got a latest and most important notice.
The logistics company informed us that the P.O.BOX address can not be delivered. In order to avoid any mistake that you may can not receive your package successfully, please fill in your specific shipping address including your house number.
Thank you for your cooperation.
Return & Refund Policy
Thank you so much for purchasing our products. All of our products are supported by the return policy except the accessories and the used products. Before you apply to return or refund, please read our Return&Refund policy to confirm that your order is supported to be returned.Your satisfaction is our top priority, please read our return and refund policy:
- Our website does not support refunds of one-time products
- There should be no artificially damaged if you request a return&refund.
- All parts and accessories must be in the original package and no item is missing.
- Returning or Replacing can be processed within 30 days after receiving your product.
- If you request a return caused by a product defect, please contact us. We will replace the new product or process the refund for you.
- Shipping fees are non-refundable and the cost of return shipping is the responsibility of the customer.
- Free shipping order will be deducted the original shipping fee upon the refund. The return shipping fee need to be paid by yourself.
| Item Weight | ≤ 10 lb | 11 lb - 20 lb | 20 lb- 30 lb | ≥ 30 lb |
| Shipping Fee (Original) | $25 | $50 | $80 | $100 |
- If you request a return&refund, we will charge you a service fee based on your payment amount. The fee is mainly caused by the product value impairment and restocking fee.
| Product price | 0-$99 | $100-$299 | $300-$599 | $600-$899 | ≥$900 |
| Service fee | $20 | $50 | $80 | $120 | $200 |
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace or refund for you. Thank you for your cooperation.
Refund Policy
We cannot refund if it occurs one of the following situations:- Send products to the wrong address (including “return to sender”, please confirm the return address with us before returning. The return address is different from the shipping address.).
- Choose the return method for cash on delivery.
- Order the accessories or used machine.
- The machine can only be replaced once without special situation, and the refund service will be unable to provide after replacement.
- Logistics lost orders. We will submit claims to the express company on all orders that are not received. And we need our customers to provide a Claim ID. We will not process refund until there is any solution received from the express company. We can re-send a product to you if you want.
- Regarding cancellation, after the package is shipped out or the package is rejected, the return shipping fee needs to be paid by customers.
Refund Process
- Contact us: customerservice@oxygeneratorsale.com, let us know your order number and the reason for the refund.
- If you want to claim a return for quality issue, we need a video to confirm this and keep it as a proof.
- After we confirm and accept your application for returning or replacing, we will send you the return address.
- Send the product back, and please email us the tracking number.
- The refund will be completed within 48 hours after we receive your return product.
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace the new product or process the refund for you. Please contact us within 30 days after receiving your parcel.
- If you receive an incorrect product or miss accessories in any order due to an error on our part, please give us a picture for the item you received, we will replace or resend it without additional charge. Please contact us within 3 days after receiving the item to arrange replacement.
- All of the products are guaranteed to be in good quality, if the received product is damaged during shipment, please give us a picture for the damaged item, we will replace it without additional charge. Please contact us within 3 days after receiving to arrange replacement.
Note: Please contact us by email to request a return address before returning. Please do not send the product back to the original shipping address on the package. It is not our return address. If you return the product to that address, the return process cannot be proceed normally.
Refund Time
The refund time will be different because of the PayPal or bank transfer system. If the refund time beyond this time limit, please contact the PayPal or your issuing bank for further information.
- Refund Method: The refund will be processed to your original account.
- Refund time:
- PayPal: The refund will take 1-2 business days to arrive.
- Credit Card: The refund will take 7-15 business days to arrive.
Cancel the order
Before shipment: please email us ASAP, and name the email "Cancel Order". We always handle this kind of emails firstly.
After shipment: unfortunately the order cannot be canceled after shipment. Please firstly email us to ask the return address and sign the package, and then sent it back to the certain return address we give you.
Exchange products
Replacing will be processed within 30 days after we receive your product. Please contact us by email to inform us of your order number and model you want to exchange, then please send the previous product back firstly, we will arrange to send a new product after receiving your returned package and confirming your shipping address.
Return process
Please contact us at the first time customerservice@oxygeneratorsale.com
we will give you the appropriate return address. The unauthorized return is not acceptable.
Only when the package isn't opened,we accept the return at present.
Return Address: 1001 N Todd Ave
City: Azusa
State: CA
Zip Code: 91702
United States
If you have any questions about our Return & Refund Policy, please feel free to contact us, we are glad to discuss this policy with you.
If you have any questions about pre sale and after sales,contact us through:
Livechat: You can start a talk with us in the lower right corner of the page.
Email: customerservice@oxygeneratorsale.com
Dear customer, so sorry to inform you that since the system is being upgraded and repaired. so we could not reply your emails in time. Sorry for the inconvenience.
However, please don't worry, if you have any question, please contact us via customerservice@oxygeneratorsale.com
Phone: 626 244 9288 Monday to Friday: 10:00 am - 18:00 pm (West Coast)
213 370 6080 Monday to Friday: 18:00 pm - 24:00 pm (West Coast)
（Due to our rapid growth our call volume is high and hold time is much longer than we would like. For fastest service and help resolving order issues please contact us with the livechat “we are here” button in the lower right corner of our website, or you can send us emails. ）
JM-C9 Adjustable Oxygen Concentrator
Regular price
$ 1,299.00 USD
Your satisfaction is our top priority, please read our return and refund policy:
Summary:
Oxygen Concentrator, 0.5-9L/min Adjustable Oxygen Machine for Home Use Oxygen Concentration: 0.5~9L/min ,93%±3%
Features:
The product structure consists of an oxygen generator, a flow meter, a humidifier, and an atomizing interface assembly (only applicable to JMC9A Ni, JMC9B Ni models).
The accumulated timer can display the total running time of the equipment.
System operation fault detection, including pressure, low oxygen concentration, and low oxygen flow.
Compressor air pressure overpressure safety valve, to better ensure the safety of the compressor and the entire machine.
Equipped with power failure alarm function and over current protector.
Sleeve-type housing design, convenient maintenance and good noise shielding effect.
Oxygen making principle:
This equipment uses ~ 110V power source as the power source, air as the raw material, high-quality and efficient molecular sieve, and PSA method at normal temperature to produce high-purity oxygen that meets medical standards and can continuously supply oxygen.
Specifications:
1. Maximum recommended flow: 9L / min
2. Flow range at nominal outlet pressure of 7kPa: 0.5 ~ 9L / min
3. When a back pressure of 7kPa is applied, the maximum recommended flow change should be
within ± 10% of the specified value.
4. Oxygen concentration value when the outlet nominal pressure is zero (30 minutes after initial start-up, the specified oxygen concentration level is reached): When the oxygen flow rate is 0.5 ~9L / min, the oxygen concentration is> 90 (V / V)%.
5. Output pressure: 58kPa ± 5kPa.
6. when the nominal outlet pressure is zero, the oxygen concentration and oxygen flow
7. Compressor safety valve release pressure: 250kPa ± 50kPa
8. Machine noise: ≤60dB (A)
9. Power supply: ~ 110V ± 10V, 50Hz ± 1Hz
10. Input power: 580W
11. Net weight: 23kg
12. Dimensions: 43 × 38 × 72 (cm)
13. Altitude: When the sea level reaches 1828 meters, the oxygen concentration will not be reduced.Efficiency is less than 90% from 1828 meters to 4000 meters.
14. Electrical classification: Class Ⅱ equipment, type B application part
15. Working system: continuous operation
16. Normal working environment:
◊Ambient temperature range: 5 ℃ ~ 40 ℃ ;
◊Relative humidity range: ≤80%;
◊Atmospheric pressure range: 86kPa ~ 106kPa
When the storage and transportation temperature is lower than 5 ℃ , the equipment should be in normal condition before use.
Leave in the working temperature environment for more than four hours.
17. Oxygen outlet temperature: not more than 6 ℃ above ambient temperature.
18. Atomization function
Atomization rate: ≥0.2mL / min
Residual liquid volume: the atomization is over, the liquid in the atomization cup is lower than 2mL
19. Recommendation: The length of the nasal tube cannot exceed 15.2 meters, and it cannot be folded.
20. Security system:Low oxygen flow and low oxygen concentration alarm;
Current overload shutdown, wire disconnection or power failure alarm;
The compressor is shut down at high temperature, and the system pressure is automatically released when the pressure is overloaded.
Package Includes:
Oxygen concentraror * 1
Humidifier bottle 1 Set
Connection tube of humidifier bottle 1 Set
Oxygen tube 1 Set
User manual 1 Set
Oxygen Concentrator, 0.5-9L/min Adjustable Oxygen Machine for Home Use Oxygen Concentration: 0.5~9L/min ,93%±3%
Features:
The product structure consists of an oxygen generator, a flow meter, a humidifier, and an atomizing interface assembly (only applicable to JMC9A Ni, JMC9B Ni models).
The accumulated timer can display the total running time of the equipment.
System operation fault detection, including pressure, low oxygen concentration, and low oxygen flow.
Compressor air pressure overpressure safety valve, to better ensure the safety of the compressor and the entire machine.
Equipped with power failure alarm function and over current protector.
Sleeve-type housing design, convenient maintenance and good noise shielding effect.
Oxygen making principle:
This equipment uses ~ 110V power source as the power source, air as the raw material, high-quality and efficient molecular sieve, and PSA method at normal temperature to produce high-purity oxygen that meets medical standards and can continuously supply oxygen.
Specifications:
1. Maximum recommended flow: 9L / min
2. Flow range at nominal outlet pressure of 7kPa: 0.5 ~ 9L / min
3. When a back pressure of 7kPa is applied, the maximum recommended flow change should be
within ± 10% of the specified value.
4. Oxygen concentration value when the outlet nominal pressure is zero (30 minutes after initial start-up, the specified oxygen concentration level is reached): When the oxygen flow rate is 0.5 ~9L / min, the oxygen concentration is> 90 (V / V)%.
5. Output pressure: 58kPa ± 5kPa.
6. when the nominal outlet pressure is zero, the oxygen concentration and oxygen flow
7. Compressor safety valve release pressure: 250kPa ± 50kPa
8. Machine noise: ≤60dB (A)
9. Power supply: ~ 110V ± 10V, 50Hz ± 1Hz
10. Input power: 580W
11. Net weight: 23kg
12. Dimensions: 43 × 38 × 72 (cm)
13. Altitude: When the sea level reaches 1828 meters, the oxygen concentration will not be reduced.Efficiency is less than 90% from 1828 meters to 4000 meters.
14. Electrical classification: Class Ⅱ equipment, type B application part
15. Working system: continuous operation
16. Normal working environment:
◊Ambient temperature range: 5 ℃ ~ 40 ℃ ;
◊Relative humidity range: ≤80%;
◊Atmospheric pressure range: 86kPa ~ 106kPa
When the storage and transportation temperature is lower than 5 ℃ , the equipment should be in normal condition before use.
Leave in the working temperature environment for more than four hours.
17. Oxygen outlet temperature: not more than 6 ℃ above ambient temperature.
18. Atomization function
Atomization rate: ≥0.2mL / min
Residual liquid volume: the atomization is over, the liquid in the atomization cup is lower than 2mL
19. Recommendation: The length of the nasal tube cannot exceed 15.2 meters, and it cannot be folded.
20. Security system:Low oxygen flow and low oxygen concentration alarm;
Current overload shutdown, wire disconnection or power failure alarm;
The compressor is shut down at high temperature, and the system pressure is automatically released when the pressure is overloaded.
Package Includes:
Oxygen concentraror * 1
Humidifier bottle 1 Set
Connection tube of humidifier bottle 1 Set
Oxygen tube 1 Set
User manual 1 Set
Dear Customers:
We got a latest and most important notice.
The logistics company informed us that the P.O.BOX address can not be delivered. In order to avoid any mistake that you may can not receive your package successfully, please fill in your specific shipping address including your house number.
Thank you for your cooperation.
Return & Refund Policy
Thank you so much for purchasing our products. All of our products are supported by the return policy except the accessories and the used products. Before you apply to return or refund, please read our Return&Refund policy to confirm that your order is supported to be returned.Your satisfaction is our top priority, please read our return and refund policy:
- Our website does not support refunds of one-time products
- There should be no artificially damaged if you request a return&refund.
- All parts and accessories must be in the original package and no item is missing.
- Returning or Replacing can be processed within 30 days after receiving your product.
- If you request a return caused by a product defect, please contact us. We will replace the new product or process the refund for you.
- Shipping fees are non-refundable and the cost of return shipping is the responsibility of the customer.
- Free shipping order will be deducted the original shipping fee upon the refund. The return shipping fee need to be paid by yourself.
| Item Weight | ≤ 10 lb | 11 lb - 20 lb | 20 lb- 30 lb | ≥ 30 lb |
| Shipping Fee (Original) | $25 | $50 | $80 | $100 |
- If you request a return&refund, we will charge you a service fee based on your payment amount. The fee is mainly caused by the product value impairment and restocking fee.
| Product price | 0-$99 | $100-$299 | $300-$599 | $600-$899 | ≥$900 |
| Service fee | $20 | $50 | $80 | $120 | $200 |
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace or refund for you. Thank you for your cooperation.
Refund Policy
We cannot refund if it occurs one of the following situations:- Send products to the wrong address (including “return to sender”, please confirm the return address with us before returning. The return address is different from the shipping address.).
- Choose the return method for cash on delivery.
- Order the accessories or used machine.
- The machine can only be replaced once without special situation, and the refund service will be unable to provide after replacement.
- Logistics lost orders. We will submit claims to the express company on all orders that are not received. And we need our customers to provide a Claim ID. We will not process refund until there is any solution received from the express company. We can re-send a product to you if you want.
- Regarding cancellation, after the package is shipped out or the package is rejected, the return shipping fee needs to be paid by customers.
Refund Process
- Contact us: customerservice@oxygeneratorsale.com, let us know your order number and the reason for the refund.
- If you want to claim a return for quality issue, we need a video to confirm this and keep it as a proof.
- After we confirm and accept your application for returning or replacing, we will send you the return address.
- Send the product back, and please email us the tracking number.
- The refund will be completed within 48 hours after we receive your return product.
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace the new product or process the refund for you. Please contact us within 30 days after receiving your parcel.
- If you receive an incorrect product or miss accessories in any order due to an error on our part, please give us a picture for the item you received, we will replace or resend it without additional charge. Please contact us within 3 days after receiving the item to arrange replacement.
- All of the products are guaranteed to be in good quality, if the received product is damaged during shipment, please give us a picture for the damaged item, we will replace it without additional charge. Please contact us within 3 days after receiving to arrange replacement.
Note: Please contact us by email to request a return address before returning. Please do not send the product back to the original shipping address on the package. It is not our return address. If you return the product to that address, the return process cannot be proceed normally.
Refund Time
The refund time will be different because of the PayPal or bank transfer system. If the refund time beyond this time limit, please contact the PayPal or your issuing bank for further information.
- Refund Method: The refund will be processed to your original account.
- Refund time:
- PayPal: The refund will take 1-2 business days to arrive.
- Credit Card: The refund will take 7-15 business days to arrive.
Cancel the order
Before shipment: please email us ASAP, and name the email "Cancel Order". We always handle this kind of emails firstly.
After shipment: unfortunately the order cannot be canceled after shipment. Please firstly email us to ask the return address and sign the package, and then sent it back to the certain return address we give you.
Exchange products
Replacing will be processed within 30 days after we receive your product. Please contact us by email to inform us of your order number and model you want to exchange, then please send the previous product back firstly, we will arrange to send a new product after receiving your returned package and confirming your shipping address.
Return process
Please contact us at the first time customerservice@oxygeneratorsale.com
we will give you the appropriate return address. The unauthorized return is not acceptable.
Only when the package isn't opened,we accept the return at present.
Return Address: 1001 N Todd Ave
City: Azusa
State: CA
Zip Code: 91702
United States
If you have any questions about our Return & Refund Policy, please feel free to contact us, we are glad to discuss this policy with you.
If you have any questions about pre sale and after sales,contact us through:
Livechat: You can start a talk with us in the lower right corner of the page.
Email: customerservice@oxygeneratorsale.com
Dear customer, so sorry to inform you that since the system is being upgraded and repaired. so we could not reply your emails in time. Sorry for the inconvenience.
However, please don't worry, if you have any question, please contact us via customerservice@oxygeneratorsale.com
Phone: 626 244 9288 Monday to Friday: 10:00 am - 18:00 pm (West Coast)
213 370 6080 Monday to Friday: 18:00 pm - 24:00 pm (West Coast)
（Due to our rapid growth our call volume is high and hold time is much longer than we would like. For fastest service and help resolving order issues please contact us with the livechat “we are here” button in the lower right corner of our website, or you can send us emails. ）
1-7L/min Adjustable Portable Oxygen Machine YZX-304（Only for Europe）
Regular price
$ 399.00 USD
CONTINUOUS FLOW: 1-7 l / min adjustable, provides a stable 90% ± 3 (1 l) pure oxygen flow, alarm, concentration monitoring at any time.
SUPER QUIET: Aluminum-magnesium alloy cooling fan with low noise.keep silent for nighttime use when you sleep, max 42 decibel.
NEW MOLECULAR BRUSH TECHNOLOGY: 8-layer filter (Made in German), multi-functional purifying air, fully purifying bacteria in the air, reduce the risk of cross-infection, save time and worry
PERFECT DESIGN: Update version more power saving. Stream-line front panel and new design of flow control valve, excellent filtering performance. Anion and timer function, Imported molecular sieve and oilless compresso
SUGGESTION: The adjustable oxygen flow should correspond to the actual situation of the patient. It is best to contact the responsible therapist. If you have any questions about pre- and after-sales, we are available to you within 24 hours.
Flow range: 1-7L
93% ± 3% concentration at 1-7L oxygen flow
Noise of the whole machine: < 42dB (a)
Net weight: About 5.2kg
Boundary dimension: 350X240X280 (mm)
Minimum working time: no less than 30minutes;
Working system: continuous operation;
Oxygen outlet temperature ≤ 46 ℃;
Suggestion: the length of the oxygen absorption pipe shall not exceed 15.2m, and shall not be folded;
Waterproof grade: IPX0
1 X Oxygen Concentrator
1 X Power cord
1 X Nasal straw
1 X Instructions
Your satisfaction is our top priority, please read our return and refund policy:
Only for Europe！！！！！
The items are in Europe,can't ship to US
Features:Specifications:
Package Includes:
1 X Oxygen Concentrator
1 X Power cord
1 X Nasal straw
1 X Instructions
Dear Customers:
We got a latest and most important notice.
The logistics company informed us that the P.O.BOX address can not be delivered. In order to avoid any mistake that you may can not receive your package successfully, please fill in your specific shipping address including your house number.
Thank you for your cooperation.
Return & Refund Policy
Thank you so much for purchasing our products. All of our products are supported by the return policy except the accessories and the used products. Before you apply to return or refund, please read our Return&Refund policy to confirm that your order is supported to be returned.Your satisfaction is our top priority, please read our return and refund policy:
- Our website does not support refunds of one-time products
- There should be no artificially damaged if you request a return&refund.
- All parts and accessories must be in the original package and no item is missing.
- Returning or Replacing can be processed within 30 days after receiving your product.
- If you request a return caused by a product defect, please contact us. We will replace the new product or process the refund for you.
- Shipping fees are non-refundable and the cost of return shipping is the responsibility of the customer.
- Free shipping order will be deducted the original shipping fee upon the refund. The return shipping fee need to be paid by yourself.
| Item Weight | ≤ 10 lb | 11 lb - 20 lb | 20 lb- 30 lb | ≥ 30 lb |
| Shipping Fee (Original) | $25 | $50 | $80 | $100 |
- If you request a return&refund, we will charge you a service fee based on your payment amount. The fee is mainly caused by the product value impairment and restocking fee.
| Product price | 0-$99 | $100-$299 | $300-$599 | $600-$899 | ≥$900 |
| Service fee | $20 | $50 | $80 | $120 | $200 |
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace or refund for you. Thank you for your cooperation.
Refund Policy
We cannot refund if it occurs one of the following situations:- Send products to the wrong address (including “return to sender”, please confirm the return address with us before returning. The return address is different from the shipping address.).
- Choose the return method for cash on delivery.
- Order the accessories or used machine.
- The machine can only be replaced once without special situation, and the refund service will be unable to provide after replacement.
- Logistics lost orders. We will submit claims to the express company on all orders that are not received. And we need our customers to provide a Claim ID. We will not process refund until there is any solution received from the express company. We can re-send a product to you if you want.
- Regarding cancellation, after the package is shipped out or the package is rejected, the return shipping fee needs to be paid by customers.
Refund Process
- Contact us: customerservice@oxygeneratorsale.com, let us know your order number and the reason for the refund.
- If you want to claim a return for quality issue, we need a video to confirm this and keep it as a proof.
- After we confirm and accept your application for returning or replacing, we will send you the return address.
- Send the product back, and please email us the tracking number.
- The refund will be completed within 48 hours after we receive your return product.
- If you request a return caused by a product defect, we need a video to confirm this and keep it as a proof. Please send it to our email address. We will replace the new product or process the refund for you. Please contact us within 30 days after receiving your parcel.
- If you receive an incorrect product or miss accessories in any order due to an error on our part, please give us a picture for the item you received, we will replace or resend it without additional charge. Please contact us within 3 days after receiving the item to arrange replacement.
- All of the products are guaranteed to be in good quality, if the received product is damaged during shipment, please give us a picture for the damaged item, we will replace it without additional charge. Please contact us within 3 days after receiving to arrange replacement.
Note: Please contact us by email to request a return address before returning. Please do not send the product back to the original shipping address on the package. It is not our return address. If you return the product to that address, the return process cannot be proceed normally.
Refund Time
The refund time will be different because of the PayPal or bank transfer system. If the refund time beyond this time limit, please contact the PayPal or your issuing bank for further information.
- Refund Method: The refund will be processed to your original account.
- Refund time:
- PayPal: The refund will take 1-2 business days to arrive.
- Credit Card: The refund will take 7-15 business days to arrive.
Cancel the order
Before shipment: please email us ASAP, and name the email "Cancel Order". We always handle this kind of emails firstly.
After shipment: unfortunately the order cannot be canceled after shipment. Please firstly email us to ask the return address and sign the package, and then sent it back to the certain return address we give you.
Exchange products
Replacing will be processed within 30 days after we receive your product. Please contact us by email to inform us of your order number and model you want to exchange, then please send the previous product back firstly, we will arrange to send a new product after receiving your returned package and confirming your shipping address.
Return process
Please contact us at the first time customerservice@oxygeneratorsale.com
we will give you the appropriate return address. The unauthorized return is not acceptable.
Only when the package isn't opened,we accept the return at present.
Return Address: 1001 N Todd Ave
City: Azusa
State: CA
Zip Code: 91702
United States
If you have any questions about our Return & Refund Policy, please feel free to contact us, we are glad to discuss this policy with you.
If you have any questions about pre sale and after sales,contact us through:
Livechat: You can start a talk with us in the lower right corner of the page.
Email: customerservice@oxygeneratorsale.com
Dear customer, so sorry to inform you that since the system is being upgraded and repaired. so we could not reply your emails in time. Sorry for the inconvenience.
However, please don't worry, if you have any question, please contact us via customerservice@oxygeneratorsale.com
Phone: 626 244 9288 Monday to Friday: 10:00 am - 18:00 pm (West Coast)
213 370 6080 Monday to Friday: 18:00 pm - 24:00 pm (West Coast)
（Due to our rapid growth our call volume is high and hold time is much longer than we would like. For fastest service and help resolving order issues please contact us with the livechat “we are here” button in the lower right corner of our website, or you can send us emails. ）